About Us

Meet Our Partners

About us - At Madison Oakley, all our partners specialise in particular areas of estate agency or lettings. If you’re looking for help and advice from our team, the information below should give you an opportunity to learn more about each of our partners and decide on the person to contact that best suits your needs. To learn more about us in one go, click here to access our team & individual videos and client feedback.

We are members of NAEA Propertymark which means we meet higher industry standards than the law demands. Our experts undertake regular training to ensure they are at the forefront of developments in the industry and to provide the very best moving experience to you.



Carey Gilliland - Residential Sales/Valuations

An amateur local historian, superhot chilli grower and a massive Star Wars fan, Carey spends most of his working days buzzing in and out of the office between meeting new and old clients. Even after over twenty years in the Bath property industry, he still really loves the balance of his job with plenty of fresh air and the daily chance to explore every little corner of the city he was born and brought up in. Carey’s speciality at Madison Oakley is advising property owners, including all types of property valuations, but you’ll also see him on lots of viewings keeping in touch with who’s out buying as well. He is also in charge of research and development for the company, including our regular blog articles and social media output. Outside of work, he’d love to be fishing on the coast but spends most of his time either in his garden or helping to maintain the village Recreation Ground. Click here to access Carey's video and client feedback.


Willum Long - Investment/Developments

A connoisseur of Baths finest coffee emporiums as well as a seasoned property developer and landlord, Will is originally from a little village near Salisbury but has been a fixture in Moorland Road since 2005. Having got his hands dirty on plenty of his own property projects, Will is the perfect choice at Madison Oakley to specialise in refurbishment and property enhancement advice to clients. If you’ve got questions on how to invest in property,  maximise the value of your home or redesign a layout then Will is the man to ask. In his spare time, Will is a Crossfit regular and classic car restorer but can also be found being taken for dog walks by Fred. Click here to access Will's video and client feedback.


Sarah Carpenter - Client Relations & Sales Progression

Probably already organising the Christmas after next and with her holidays definitely booked way in advance, Sarah is the undisputed organisational power in the office. First interested in Estate Agency when she and her husband sold their second family home, Sarah decided at the time she could have done a better job than the agent she chose but had to wait until her two boys were older to start her career in the property industry. After 9 years in the job, we’ve all learnt not to question the fact that she is right every time and her detail oriented approach makes her the ideal candidate at Madison Oakley to take charge of getting our clients sales through to completion. Sarah has a spreadsheet for every occasion and a huge web of contacts in the local legal profession. When not wrangling sales through, Sarah is an expert internet shopper and socialiser.


Davina Cook - Client Engagement & Compliance

Having returned from the dark side after several years in lettings and inventory production, Davina has many years of property experience all across our industry - both in Bath and out towards Somerset. She's also both a landlord herself and a serial Rightmove addict (as her husband would testify). That makes her the ideal first point of contact for buyers at MO as she can bring her considerable professional and personal experience in property to tackle any question on a viewing. In addition to dashing all over Bath on viewings, Davina runs a very tight ship in the office keeping us all in line by gently reminding us on paperwork and collecting due diligence from clients.


William Bell-Knight - Residential Lettings/Valuations

Crossing the border from Wiltshire every morning for work, a rugby loving hot tub aficionado with three dogs and a penchant for local pubs - William is the backbone of the lettings office. His specialisations at Madison Oakley are residential letting valuations, client accounts and keeping up to date with the latest industry legislation. Needs careful watching around sweets and would eventually like to live in Canada.

Sally Coles - Residential Lettings/Inspections

Often spotted around Moorland Road with a bag full of kit more comprehensive than an army recruit on basic training, Sally is a real livewire with a similar eye for detail to our Sarah and she is getting to grips with the intricate world of lettings following a switch from estate agency in Bath. Apart from needing her to keep William from misbehaving, Sally specialises in tenancy inspections, compliance and property viewings for Madison Oakley. When she’s not keeping order in the lettings office or familiarising herself with the latest lettings properties, you might find her improving her swing on the golf course or planning her next holiday abroad.


Harry Rowley - Residential Lettings/Maintenance

Harry has worked at Madison Oakley since 2020 and oversees all aspects of Property Maintenance. Harry ensures all reported issues are dealt with efficiently, and works closely with our trusted contractors to manage all repairs and maintenance on our properties.  As someone who has worked in all aspects of property management, he is always on hand to offer you advice and support when needed.


Karl Tossoun - Residential Lettings/Inspections

I have moved to Bath from London with my beautiful family recently & we love the Bath area and what it has to offer its residents. I enjoy travelling and seeing new things and cultures, an avid collector in anything interesting or that has a story, generally trying to keep my fingers in lots of pies to experience everything at least once in life. Having worked in property for many years, I enjoy every aspect of the industry, dealing with clients from all over the world in which has so far been a great career.


Molly Taylor - Residential Lettings/Accounts

Molly works on a part time basis with Madison Oakley whilst spending the rest of her time running around looking after her two lively young children. She has worked as a local Estate Agent in Bath as well as dealing with commercial properties throughout the Southwest and has many years’ experience in the property industry. Her role currently with Madison Oakley centres around dealing with the accounts and tenancy administration but is always happy to get involved in other areas to keep her hand in. In her spare time on the odd occasion she gets some, you will find Molly browsing in trendy clothes shops and very possibly at the spa in Center Parcs (if she’s lucky)!




Should you require maintenance on a property from Madison Oakley, then please click on the button below to use our online portal to submit your request. This will help us prioritise your maintenance query and receive more specific details on the matter, so that we can assist you sooner than an email enquiry.

Request maintenance


01225 466525


Madison Oakley, 9 Moorland Road, Oldfield Park, Bath BA2 3PL

Monday 9.00am - 6.00pm
Tuesday 9.00am - 6.00pm
Wednesday 9.00am - 6.00pm
Thursday 9.00am - 6.00pm
Friday 9.00am - 6.00pm
Saturday 9.30am - 3.00pm
Sunday By Appointment

News & Views

This section provides you with news and our partners views, feelings and comments about issues regarding the local and national housing market, purchasing, selling, renting and letting.

We emphasise that the comments below are purely our views, the information contained herein is generic and does not constitute advice. Independent advice, which is specific to your circumstances, should be sought before making any decisions.

Please click on one of the links below to find out more information on each topic.

Latest News - from Madison Oakley Estate Agents in Bath

Why choose us to sell your home

NB - Please do ask if you have any particular wishes – we tailor make each of our marketing packages to both the property and the owner

Combining over 50 years of experience in Bath estate agency, Madison Oakley Estate Agents in Bath offer a unique blend of traditional and technological solutions to the modern day demands of the Bath property market. Properties offered for sale or letting are presented with the maximum impact to the widest possible audience. Our membership of various property portals, our dedicated websites and our regularly updated blog ensure our clients properties are displayed 24/7 to prospective buyers and tenants.

In addition, Madison Oakley Estate Agents in Bath boasts the most experienced team of residential estate agents and surveyors in the local area, with each of our partners having worked in both independent and corporate estate agents within the city for many years. Our offices in Oldfield Park and George St, Bath are ideally located in the heart of the BA1 and BA2 postcodes, with window displays offering the most comprehensive information in Bath.

Partners Willum Long and Carey Gilliland are delighted to showcase the very latest in estate agency technology, from video tours to the latest interactive floor plans, in order to enhance the presentation of each client’s property. However, at Madison Oakley Estate Agents we don’t lose sight of the more traditional approaches (all properties are provided with full colour details, floor plans, regular advertising and historical research as standard). We keep in regular contact with our property clients and pride ourselves on the testimonials we receive.

We aim to achieve the best possible price for our clients through knowledgeable and friendly advice.

Licensed and professional

As fully accredited members of the National Association of Estate Agents, we offer expertise backed by the largest and most influential industry body in the UK. Licensing for estate agents was launched on Nov 17th 2010, endorsed by the Housing Minister, Grant Shapps. At the time, he said: "For years I’ve been calling for better standards throughout this industry, so I’m delighted the NAEA are taking matters into their own hands and launching a licensing scheme that will ensure their members become known for their professionalism and integrity. I call on all estate agents to sign up and make sure they’re not left behind when consumers vote with their feet. This is exactly the sort of measure the housing market needs – simple and sensible changes that are driven by industry and designed to deliver results. By ensuring they enjoy the trust of people buying and selling homes, estate agents will inject greater confidence and movement in the housing market. In future anyone looking to buy a home or sell theirs should ask the simple question of their estate agents - "are you licensed?"

If you would like your property to stand out from the crowd, call us for a valuation and we'll show you what makes us different to the rest.

Presenting your home for maximum impact

Expert Styling without the Designer price tag - we know just the lady for you!

We don't get a second chance in making a great first impression! Starting from £95 for a half day consultation, Catriona Archer provides expert styling solutions to maximise your properties' selling potential. For buyers to connect with your property, they must be able to visualise themselves living there. This often requires a different approach in the way we present it. The short time taken to style your property before photographs are taken has been proven to be a worthwhile investment that increases interest and promotes a faster sale at the best possible price. Call Catriona on 07823 884945 or visit her website http://www.catrionaarcher.com for further details.

Building consultancy or development

For expert local help from Oliver and Ruby, visit http://www.hazaelhomes.co.uk. Hazael Homes specialises in creative building consultancy and offer an on-site consultation discussing the following;
creative and practical ideas for achieving the client’s goals, realistic estimates of costs and timescales, help and ideas for choosing materials, help with organising projects to save time and money, an assessment of the suitability of a project for a profitable investment or development - all followed up with a written report detailing the main points discussed
Hazael Homes have a broad experience in managing home renovations and developments from kitchens, bathrooms and knock throughs to full house renovations, extensions and garages. Using extensive local contacts in the building and design trade, Hazael Homes can efficiently oversee your project from ideas to completion.

If you're thinking of selling & would like further information on our already bustling marketing package, please contact partners Carey Gilliland and Willum Long on 01225 466 525. Alternatively, download our "Guide to Selling" from our homepage for 12 pages of comprehensive advice on every step of selling a home from choosing an estate agent all the way to completion.

RE: Tenancy administration fees

Please note that, whilst Madison Oakley do not levy tenancy administration fees as a general rule, private landlords that we act for on a tenant find basis reserve the right to charge tenancy fees. Please check when booking viewing appointments to see if the property you are interested in has a landlord that requires fees.

The National Market - Latest estate agency headlines

Latest estate agency headlines For the latest online reports, visit us at our blog, on our Facebook page or links are displayed via the Twitter feed at the top of this page.

Search on our Madison Oakley blog via categories (news and views) or tags (Bath, property, prices). We also have an article or two on historical comparisons re property prices!

You may also wish to peruse articles published in Estate Agent Today or About Property

The Local Market - Dealing with estate agents in Bath

Dealing with estate agents in Bath For the sake of brevity, we have placed many of our advice articles on our blog (follow sidebar link for blog access) - the most popular and extensive being "Questions to ask your estate agent on valuation". We also have a very popular article on the blog about the differences between sole, joint and multiple agency and we're very proud to be in the top 5 listings in the UK on Google for questions like "how do estate agents work?". Alternatively, we have now published an 12 page guide to "dealing with estate agents", which contains a huge amount of insider information, hints and tips.

Download our "Guide to Selling"

As always, there are several tips to bear in mind when considering selling in the city.

  1. Pick your Bath estate agent carefully - those with lots of property on the market will not automatically have more staff than others, so might struggle to give you their time ( although they won't say so on valuation!). Ask what marketing resources will be used on your property - a cheap fee often leads to a lower standard of presentation and thus less interest in your home. Also ask challenging questions like "how long on average are your properties on the market?" and "what percentage of your stock is sold?". Answers to these two questions will aid you in making the right decision.
  2. Never assume the internet will serve to sell - Bath property clients have always liked to flick through the paper, the city itself is a hotbed of gossip every Thursday AND visitors to town always pick up a Property Weekly. (For further information and case studies on the value of newspaper advertising, see our blog post on "Paper advertising vs property websites".
  3. You're selling an ideal as well as a solid product. Visitors to Bath come here because it's such a beautiful place and much can be done to enhance the presentation of any home to fit in with their view. Take time to present each room beautifully, look at your property's kerb appeal and make sure the estate agent showcases your efforts in their particulars.
  4. Buyers value local knowledge and experience. Make sure this is demonstrated on the property details, be swift and comprehensive in answers about schools, local services, shops and commuting.
  5. Research the estate agent before the property - look on websites, read independent customer reviews and "inspect the merchandise" before you contact them. Read the small print and don't be satisfied with a "one size fits all" approach! Some Bath estate agents work in certain areas or price ranges so make sure your property "fits" with their stock. If you're not sure about your choice of estate agent, why not visit their offices to meet them in the flesh?
The Rental Market - Investment Purchasing

Investment Purchasing Student letting in Bath (especially in Oldfield Park) remains a hugely popular option for professional investors AND parents. We are now mostly finished letting our properties for the 2016/2017 academic year - join us on Facebook for priority notifications of new stock (we have a page titled "Student Lets in Bath" as well as our "Madison Oakley estate agents in Bath" page) or visit our "property to rent" page on this site for full details of each currently available property.

Please be aware of planning changes regarding the Article 4 Direction - C3 to C4 usage requires planning permission and there are parts of Bath where this is now unlikely to be granted. There have also been changes in HMO licensing requirements. For more information, search our blog for "Article 4" or "HMO". We also have a "Buying student property in Bath" article which can be emailed or posted out to you on request

If you are considering purchasing properties to let out, do ask us what we have sold or let in the local area - we may be able to give advice on historical letting values as well as sales figures.

If you are a landlord in the Oldfield Park area, do call in for a chat to see what we could do for you. Many of our current clients have been pleasantly surprised at the uplift in service and income they have received since switching to Madison Oakley.

Other News - Blog Posts

Please contact us on 01225 466525, or email us or if you would like further information on these issues.