November 2018 Bath property market update

November 2018 market update – Halloween is over, the clocks have gone back, half term is in full swing and fireworks displays kick off around the city this weekend. It must be time for our monthly run down of the important facts and figures around the Bath property market. This month, we’ve included our usual… Read More



Take five

Take five; Sellers – get your IPad out and save five minutes for five quick checks before estate agents valuations It’s the day you’ve booked to for all the estate agents to come round – before each one turns up, take five with a cuppa of your choice and have a whip round the five… Read More



Mailing lists evolved

One of our newest clients called today to let me know they had been chased by one of the other agents she’d had out to value. When told she did not intend to use them and had in fact appointed us, she was rather surprised at their response. Apparently the best they could come up… Read More



Managing expectations in estate agency

Expectations in estate agency After some difficult negotiations during sales recently, we’ve been having quite a few discussions in the office about managing expectations. Here are some of our thoughts on when and with whom do we have to manage expectations within estate agency? manage expectations 1. seek to prevent disappointment by establishing in advance… Read More



Could the cheapest fee actually end up costing you more?

Picking an estate agent on who has the cheapest fee isn’t often the best idea (nor on the highest price) but, after being sent the latest figures (data for BA2 in the last month) in the image below from GetAgent, we thought it would be worth a quick maths exercise to prove it The average… Read More



How to make your viewers feel welcome

Making your viewers feel welcome to your home is a team effort between you and your agent but the results are crucial to a successful sale or let. First impressions start with the photos your agent takes but there’s also the inevitable drive by inspections before viewings and then the viewings themselves. Whether you’re looking… Read More



Proper estate agents

What is a proper estate agent? Right in the middle of Purplebricks’ website homepage it says they are “proper estate agents” and I wish yesterdays BBC Watchdog & Radio 4 broadcasts had picked up on this point alongside the myriad other issues highlighted. Most online agents advertising seems to suggest they are “just the same… Read More



Bite sized estate agency – episode 2

Episode 2 – (Estate agency strikes back) of our regular Bath Chronicle bite sized info columns on estate agency in Bath Woollies, wellies and viewings There are myths about successfully selling your property in the winter, including “people are too busy Christmas shopping to look at houses” or “the weather is bad which puts buyers… Read More



So who is the best estate agent in Bath? The results are in!

Yesterday two of our partners received emails with some very good news – across the country the results were announced for the Allagents.co.uk 2015 ‘People Awards for Customer Experience’. Allagents is the UK’s largest independent review site for property professionals – the equivalent of Tripadvisor in our industry – and these awards are for individual… Read More



Four tips on vetting your estate agent

Lots of valuations done this week and as usual I’ve been asking the owners I meet what research they’ve done on the estate agents they’ve chosen to invite out to value their homes. Four tips below cobbled together from their answers; Tip 1 Check their Rightmove listings – not just for suitability for your property but… Read More