Managing expectations in estate agency

Expectations in estate agency After some difficult negotiations during sales recently, we’ve been having quite a few discussions in the office about managing expectations. Here are some of our thoughts on when and with whom do we have to manage expectations within estate agency? manage expectations 1. seek to prevent disappointment by establishing in advance… Read More



Enduring the pain of conveyancing

Yesterday afternoon, an email pinged in from a new buyer with all their details enclosed to substantiate the offer they’ve just had accepted. Everything was fine until we got to the section on which conveyancing solicitor they’d chosen – at that point, you could hear a collective sigh in the office as we all realised… Read More



Bite sized estate agency – episode 3

Episode 3 – (Return of the estate agent) of our regular Bath Chronicle bite sized info columns on estate agency in Bath “Property multitasking” “Thanks in part to Mr Osborne’s stamp duty shenanigans for BTL investors and second home purchasers but also to the extraordinarily low supply levels continuing from 2015, the property year in… Read More



Beware of Greeks bearing gifts

“Timeo Danaos et dona ferentes” from Virgil’s Aeneid has been paraphrased into the proverb “Beware of Greeks bearing gifts”. Originally used to warn of the danger of the Trojan Horse, the proverb now serves to warn of possible deception in general and it sprang to mind again yesterday when speaking with an owner who is… Read More