Managing expectations in estate agency

Expectations in estate agency After some difficult negotiations during sales recently, we’ve been having quite a few discussions in the office about managing expectations. Here are some of our thoughts on when and with whom do we have to manage expectations within estate agency? manage expectations 1. seek to prevent disappointment by establishing in advance… Read More



Has Rightmove become the new Tinder?

Has Rightmove become the new Tinder? Are we treating property apps like dating apps? Swipe. Match. Chat. Swipe. Match. Buy? I recently met an applicant who had phoned into the office and booked to see two properties that had caught his eye. Whilst on the viewings, it transpired that these houses wouldn’t suit him at… Read More



How to make your viewers feel welcome

Making your viewers feel welcome to your home is a team effort between you and your agent but the results are crucial to a successful sale or let. First impressions start with the photos your agent takes but there’s also the inevitable drive by inspections before viewings and then the viewings themselves. Whether you’re looking… Read More



Three tips to help you get property viewings just right

How do you get property viewings just right? So you’ve taken the plunge and decided to sell. The brochures look beautiful and enquiries are pouring in but you’re about to get to the really important bit – the viewings. Did you discuss who has the responsibility to do them & how are they going to… Read More



Bite sized estate agency – episode 3

Episode 3 – (Return of the estate agent) of our regular Bath Chronicle bite sized info columns on estate agency in Bath “Property multitasking” “Thanks in part to Mr Osborne’s stamp duty shenanigans for BTL investors and second home purchasers but also to the extraordinarily low supply levels continuing from 2015, the property year in… Read More



What can sellers do to help their estate agent?

If you’re selling your house, have you thought what you could be doing to help your estate agent do the best job they can? Selling a property is often a team effort between you, your estate agent, solicitors, letting agents, tenants, tradesmen and so on. There’s plenty of advice on the internet about the estate agents… Read More