Client Feedback & Testimonials

Thank you to our clients who have taken their time so far to offer feedback and advice - we strive to be the best estate agent in Bath and will always be delighted to take on board your points and adjust our service according to what YOU want. To leave feedback or read a selection of our reviews, see below.

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Sales Testimonials

estate agent reviews

If we lived in America, Madison Oakley might be in danger of being known by another name than 'estate agent'. 'Move counsellors' might be a more apt description, or as masters of their trade, 'moveologists'. From start to finish, they have been a first class service, outstripping every other agent we have dealt with. We'll choose Madison Oakley again because they're local, knowledgeable and kind. They know Bath, know their profession and know how to treat a customer. Well done Madison Oakley, and thank you.
Mr & Mrs W, Shophouse Road

The Bath property market is a pretty ruthless place with not enough houses to meet demand and it can be very overwhelming and daunting, especially if you need to move quickly on big decisions. A friend of mine recommended MO as genuine and friendly - and she was right. By chance they ended up being agents for our sale AND purchase. Our house buying journey has been fraught with ups and downs (not related to MO) but Carey and Amanda (and also Louise and Sarah) have held our hands throughout the whole process, explained things thoroughly and not put pressure on us. Most refreshingly, the service has felt very personal and genuine and not at all pushy (something that sets them apart from other, more corporate / salesy estate agents in the area). Always friendly and knowledgeable on viewings and they even rescued me when my one of my kids locked me out of my house (with his three year old sister still in it).
Mr & Mrs W, St Kildas Road

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We chose Madison Oakley to act as agents for our sale due to a number of positive reviews and were really impressed with the service offered throughout, from initial contact all the way to completion. Carey was great from the start, giving us real confidence in his ability to deliver a sale and using his excellent knowledge of the local housing market to pitch the price just right, backing this up immediately with several viewings over the first few days resulting in three offers from potential buyers. From the point of accepting an offer and at every subsequent stage through to completion we were in safe hands and really felt Carey and his team were proactively keeping an eye on progress and acting in our best interests at all times. They also dealt exceptionally well with all parties involved, including our buyers and solicitors as well as the other agents representing clients in what ultimately turned out to be a lengthy chain of nine. We’re delighted to have chosen such an excellent company to represent us and would have no hesitation in recommending them to others.
Mr & Mrs S, Sheridan Road

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Madison Oakley were impressive throughout the sale of my house. During the process , I dealt with Carey exclusively, who was unfailingly courteous, professional and very patient. On several occasions he took time to explain carefully to me what was happening. I would recommend them unreservedly and hope their business thrives in Bath.
Mrs B, Lansdown Lane

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To whom it may concern - I have been a Bath resident for over 35 years and, in that time I have lived in four different houses and used many city centre estate agents. I have just completed a successful house sale and move with Madison Oakley. The service I have received from the team there has been nothing short of exceptional. In particular, Carey Gilliland, who has acted for me, has been quite simply AMAZING! Always punctual, good humoured, courteous and professional. It has been a pleasure to deal with him and I am so glad that I chose Madison Oakley rather than a city centre agent. His marketing skills, particularly on the internet, are second to none. Not only has he facilitated my house sale through difficult circumstances and numerous “let downs” but he has also helped me enormously in negotiating the purchase of another property – right up to completion, on moving day and beyond. To say that he has gone the “extra mile” is an understatement. I think he has run at least 3 Olympic marathons in order to assist me. Also, having offices based in Moorland Rd is a HUGE advantage. It has saved me money and aggravation in trying to park in the centre of Bath, where the majority of agents are based. The service which Madison Oakley offer is absolutely FIRST CLASS and I would not hesitate to recommend them to anyone who is buying, selling or renting a property.
Mrs S, Landsdown Heights

Lettings Testimonials

Madison Oakley are different in the sense that they are a small owner run business and they care about their reputation. They know their local market intimately, they’re very interested in their local area and I would say they are streets ahead of anybody else. They’ve sourced numerous properties for me and also sourced tenants. They also have a letting business with which I’m very impressed. I have tried other letting agents, but I would say that they seem to work harder. They have a pleasant approach, they’re straightforward to deal with.
Mr C, Millmead Rd

Carey: Thank you for your input over the years on valuations of our let properties for tax purposes. You have been very good at providing the District Valuer of background information eg state of the property, comparisons with similar properties sold recently, history of attempts to sell the property. You clearly have a very wide knowledge of property values and also a good reputation with the District Valuer.
Mr R, Bathwick

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